Who this service is for
First-time job seekers and students, people opening bank accounts or registering businesses, and anyone who has forgotten their KRA PIN or iTax password.
How Hirram Services helps
- New individual KRA PIN registration on iTax
- Retrieving and printing your PIN certificate
- iTax password reset and email updates
- Updating your registration details
- Explaining your tax obligations in simple terms
- Linking you to returns filing support
What to prepare before you contact us
Having these ready makes the process faster. Requirements are set by the Kenya Revenue Authority (KRA) and can change, so we always confirm the current list with you before starting.
- National ID card
- Phone number and active email address
- Your current or previous iTax email (for recovery)
- Employment or business details, if applicable
How it works
- 1
Tell us what you need
New PIN, lost certificate or locked account.
- 2
Verify details
We confirm your ID details and contact information.
- 3
Complete on iTax
We complete the process with you on the official portal.
- 4
Receive your documents
You get your PIN certificate and login guidance.
Hirram Services is an independent assistance provider and is not part of the Kenya Revenue Authority (KRA) or any government office. Official fees are paid to the relevant authority and are separate from our service charge. Approval, timelines and outcomes are decided by the authority. See our service disclaimer.
Frequently asked questions
Is KRA PIN registration free?
Registration on iTax does not have an official fee. Our service charge covers the time and support we provide.
I forgot the email I used on iTax. Can you help?
Often yes. We will guide you through KRA’s official recovery options, which may require verification with KRA.
